Be aware that the hotel charges a daily resort fee.With cozy cabins, gorgeous upscale hotels, and thick forest pines all tastefully tucked around a magnificent big blue lake, Lake Tahoe in California makes a dreamy location for a couple’s break. Wi-Fi and daily newspapers are free, too. Free parking is available in the hotel’s covered garage, and valet parking is also available. There's also a shop on the premises selling Hard Rock’s popular memorabilia as well as sundries. Concierge services include valet dry cleaning and laundry, and guest laundry facilities are on site.
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On the flip side, the fitness center is rather small for a hotel of this size, with only two treadmills, two stationary bicycles, elliptical, and free weights. Meetings are big business here, with event space for up to 700 people. Other dining options on site are more casual, including some offering grab-and-go menus, room service is also on hand. Dining options are equally flamboyant, with the top-notch steakhouse Park Prime and the seafood-centric Oyster Bar. Private cabanas, bar service, and a summer food menu are all part of the scene. Another headlining feature is the heated oval pool, with ample space for swimmers. Other high-energy hubs include the hotel's multiple nightclubs, including Vinyl that hosts live concerts and comedians, and Center Bar, which has a DJ and dance floor. The William Hill Sports Bar accepts wagers on sporting events, too. For many, the highlight is the 25,000-square-foot casino with table games and more than 500 slot machines. The Hard Rock brand is known for it's feel-good, fun-around-the-clock vibe, and the features here reflect that. Be aware that the hotel charges a daily resort fee. Another frequent complaint is the lack of individual controls for heat and air-conditioning - sometimes resulting in hot and stuffy rooms. Water stains on the bathroom ceiling were apparent in one room we inspected, and the shower grout needed a better scrubbing in another. Reviews of housekeeping are mixed, with many past guests reporting their rooms needed a more thorough cleaning. Bathrooms are smallish, but feature nice quartz vanities and average acrylic shower/tub inserts. Amenities vary according to room category: Safes, flat-screen TVs, and free Wi-Fi are standard in all rooms, but only higher-category rooms have Keurig coffeemakers and mini-fridges. Suites have separate living rooms with sofas, and a few Suites have wet bars and whirlpool tubs in their bedrooms as well. Work desks with office chairs are also a feature in some - but not all - rooms. A few rooms, like the Standard Double Queen we saw, have oversized armchairs with vivid orange piping. Some feature balconies, too, offering great views of Lake Tahoe. Apart from decor, rooms have ample space and plenty of light thanks to large windows. The property's rock theme is present in the artwork of guitar and turntable prints or glossy photos of rockstars like Alice Cooper. Wood furniture in a dark finish adds a bit of polish as well. Orange accent walls and bolster pillows are paired with large padded headboards with attractive results. Rooms are divided into two high-rise wings - the Heavenly and Sunset towers - but both share the same bold decor.